Difference between revisions of "MetelVPN Support"
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The purpose of this document is to describe how to enable a VPN connection for METEL s.r.o. support team. | The purpose of this document is to describe how to enable a VPN connection for METEL s.r.o. support team. | ||
== About MetelVPN == | == About MetelVPN == | ||
| − | For the purpose of remote METEL support was created a program '''metel-support-vpn''' which automatically sets the necessary parameters to enable a connection for METEL support team via METEL OpenVPN server. | + | For the purpose of remote METEL support there was created a program '''metel-support-vpn''' which automatically sets the necessary parameters to enable a connection for the METEL support team via the METEL OpenVPN server. |
| − | OpenVPN client is already installed in all IPLOG devices of default. | + | The OpenVPN client is already installed in all IPLOG devices of default. |
| Line 15: | Line 13: | ||
| − | The program automatically starts in several steps configure the VPN connection. | + | The program automatically starts and in several steps configure the VPN connection. |
| − | === 1. Reading the MAC | + | === 1. Reading the MAC Address from a Device === |
{{NotePre | {{NotePre | ||
|text=root@iplog:~# metel-support-vpn | |text=root@iplog:~# metel-support-vpn | ||
| Line 24: | Line 22: | ||
| − | === 2. Checking that a "root" | + | === 2. Checking that a "root" Has a Password === |
| − | If the "root" user does not have a password is possible create a new one or confirm empty password with warning. | + | If the "root" user does not have a password it is possible to create a new one or to confirm an empty password with a warning. |
{{NotePre | {{NotePre | ||
|text=please set-up password for root [WARNING] | |text=please set-up password for root [WARNING] | ||
| Line 37: | Line 35: | ||
| − | === 3. Checking a | + | === 3. Checking a Timestamp from vpn.iplog.eu === |
| − | Certification is limited to 14 days, | + | Certification is limited to 14 days, the IPLOG time must be the same as the server time, if it is not accurate, modify the time manually (example '''date -s "2018-01-01 08:30:00"'''). |
{{NotePre | {{NotePre | ||
|text=reading timestamp | |text=reading timestamp | ||
| Line 106: | Line 104: | ||
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) | RX bytes:0 (0.0 B) TX bytes:0 (0.0 B) | ||
}} | }} | ||
| + | |||
== Reboot == | == Reboot == | ||
| − | After configuration user must manually restart IPLOG unit by command '''reboot'''. | + | After configuration the user must manually restart the IPLOG unit by a command '''reboot'''. |
{{NotePre | {{NotePre | ||
|text=root@iplog:~# reboot | |text=root@iplog:~# reboot | ||
| Line 115: | Line 114: | ||
== Contact Technical Support == | == Contact Technical Support == | ||
| − | At the | + | At the end of configuration VPN contacts technical support team, who will try to connect to your device. |
[[Contact | Link to Contacts]] | [[Contact | Link to Contacts]] | ||
| + | |||
| + | {{Tip|TipText=The IPLOG unit must be configured to connect to the internet.}} | ||
Latest revision as of 09:23, 15 February 2019
The purpose of this document is to describe how to enable a VPN connection for METEL s.r.o. support team.
Contents
- 1 About MetelVPN
- 2 VPN Configuration
- 2.1 1. Reading the MAC Address from a Device
- 2.2 2. Checking that a "root" Has a Password
- 2.3 3. Checking a Timestamp from vpn.iplog.eu
- 2.4 4. Downloading a .tar file with valid configuration from vpn.iplog.eu
- 2.5 5. Extracting a downloaded .tar file in directory /etc/opevnvpn
- 2.6 6. Restarting OpenVPN
- 3 Reboot
- 4 Contact Technical Support
About MetelVPN
For the purpose of remote METEL support there was created a program metel-support-vpn which automatically sets the necessary parameters to enable a connection for the METEL support team via the METEL OpenVPN server. The OpenVPN client is already installed in all IPLOG devices of default.
VPN Configuration
Run the program.
root@iplog:~# metel-support-vpn
The program automatically starts and in several steps configure the VPN connection.
1. Reading the MAC Address from a Device
root@iplog:~# metel-support-vpn MAC address is: 00:23:36:44:00:06
2. Checking that a "root" Has a Password
If the "root" user does not have a password it is possible to create a new one or to confirm an empty password with a warning.
please set-up password for root [WARNING] Changing password for root New password: Bad password: too short Retype password: passwd: password for root changed by root
3. Checking a Timestamp from vpn.iplog.eu
Certification is limited to 14 days, the IPLOG time must be the same as the server time, if it is not accurate, modify the time manually (example date -s "2018-01-01 08:30:00").
reading timestamp
checking timestamp...2019-01-15_13:39:12
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 21 100 21 0 0 320 0 --:--:-- --:--:-- --:--:-- 567
response is...[1;2019-01-15 13:02:46]
server time is 2019-01-15 13:02:46
device time is 2019-01-15_13:39:12
incorrect time [WARNING]
4. Downloading a .tar file with valid configuration from vpn.iplog.eu
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 20480 0 20480 0 0 64586 0 --:--:-- --:--:-- --:--:-- 68956
5. Extracting a downloaded .tar file in directory /etc/opevnvpn
root@iplog:~# ls /etc/openvpn/ metel-support-ca.crt metel-support-ip_10_68_0_6_190116_082306.crt metel-support-ip_10_68_0_6_190116_082306.key metel-support.conf
6. Restarting OpenVPN
Stopping openvpn:.
Starting openvpn: metel-support.
sleeping 5 seconds...
eth0 Link encap:Ethernet HWaddr 00:23:36:44:00:06
inet addr:192.168.6.12 Bcast:192.168.6.255 Mask:255.255.255.0
inet6 addr: fe80::223:36ff:fe44:6/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:584 errors:0 dropped:0 overruns:0 frame:0
TX packets:95 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:56002 (54.6 KiB) TX bytes:12483 (12.1 KiB)
Interrupt:46 Base address:0xc000
eth0:0 Link encap:Ethernet HWaddr 00:23:36:44:00:06
inet addr:10.68.0.6 Bcast:10.255.255.255 Mask:255.0.0.0
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
Interrupt:46 Base address:0xc000
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:533 errors:0 dropped:0 overruns:0 frame:0
TX packets:533 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1
RX bytes:37564 (36.6 KiB) TX bytes:37564 (36.6 KiB)
tun0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
inet addr:172.31.0.162 P-t-P:172.31.0.161 Mask:255.255.255.255
UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:100
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)
Reboot
After configuration the user must manually restart the IPLOG unit by a command reboot.
root@iplog:~# reboot
Contact Technical Support
At the end of configuration VPN contacts technical support team, who will try to connect to your device. Link to Contacts
Tip: The IPLOG unit must be configured to connect to the internet.
